Shipping policy

Shipping Policy

Domestic Shipping (U.S. and Territories Only)
We currently ship to all 50 U.S. states, Washington, D.C., and U.S. territories (including Puerto Rico, Guam, and the U.S. Virgin Islands). At this time, we do not offer international shipping.

Processing Time

  • Orders are processed within 1-3 business days  after payment is confirmed.

  • You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

  • Shipping rates are calculated at checkout based on your location and order weight.

  • Estimated delivery time is typically 3-5 busisness days, depending on the shipping method selected at checkout.

  • Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or holidays.

Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your package’s progress.

Shipping Restrictions

  • We do not ship internationally at this time.

  • We are unable to ship to P.O. Boxes for certain oversized items.

Delays & Issues
We are not responsible for delays caused by the carrier, incorrect shipping information provided at checkout, or unforeseen circumstances such as weather or natural events. If your order is delayed or lost, please reach out to the carrier directly with your tracking number, or contact us for assistance.

Contact Us
If you have any questions regarding your order or shipping, please contact us at admin@tridentconcepts.com